Eve, Client Support Training Mgr.

Eve has experienced tremendous advancement at West Business Services. Her career began in sales and a recent promotion led her to our Training department.

When, and in what capacity did you begin with West Business Services? What position do you currently hold? What skills did you bring to your career at West Business Services that have served you well?
I joined the company as a Sales Associate, became a Sales Manager within six months, and then managed several sales programs. This January I became the Client Support Training Manager for the Appleton site.

A lot of businesses say their employees work on teams. What about West Business Services really makes you feel part of a team?
I really feel part of a team when we're recognized for a significant growth in sales in a company meeting or selected as team of the month by the Vice President of the business unit!

Is there one particular experience with West Business Services that you're especially proud of?
I'm very proud of the business reviews I have done for two clients I served. The chance to analyze sales data and use it to create a presentation that offered potential strategies for strengthening their business was challenging and rewarding. 

What words would you use to describe your job? What words describe West Business Services as a whole?
Challenging and rewarding. Dynamic. 

How has working for a company that promotes training and professional development impacted you in your career?
It has had a great impact. I was so impressed that West Business Services had a Training department and offered their associates development opportunities. Many companies do not see the value or will not make the investment. I was interested in utilizing my background and graduate degree in Training and Development when I came into this company three years ago, and now am fortunate to be working for the Training department!

How does the company's leadership and management support help you effectively do your job?
Our weekly one-on-one sessions give me a designated time that I can ask questions on projects, learn about new resources, and get the support I need to get my job done more effectively and efficiently. And our leadership is accessible, whether you're a Sales Associate or Senior Sales Manager.