The Best in Customer Care

To ensure unparalleled service and support on behalf of our clients, West Business Services focuses its talent search on those individuals who are dedicated, accomplished and driven to succeed. And, for good reason. Our customer care associates serve as a vital touch point for our clients' customers. They handle a variety of customer support activities for assigned business-to-business client programs ensuring a strong, ongoing customer-client relationship.

Specific duties may include:

• Obtaining, entering and verifying customer information
• Answering customer questions
• Handling problem resolution
• Attempting to sell products or upselling as appropriate